How does your organization measure up in supporting grieving employees?

A compassionate and grief-informed workplace culture ensures employee moral, retention, and reduces death-related financial losses to your business.



Certified Workplace Grief Coach and Consultant



The unpredictable occasion of death will affect every workplace at some point, and no organization, regardless of size, is exempt from its impact. Employees spend the majority of their awake time with coworkers developing personal and professional relationships, and when a death occurs the sympathetic care and concern take on a personal nature with an emotional impact.

Although grief is a universal human experience, it is a challenging situation to cope with and oftentimes left to be resolved on its own. Grief can have significant consequences to an organization in areas of productivity, revenue, absenteeism, safety, turnover, and morale. It is difficult to quantify, but it is estimated that grief accounts for more than $75 billion in loss annually to American revenue, with over $37 billion attributed to death-related grief.

Many organizations do not have the information, training, and best practices to effectively respond when a death affects their workplace.  By offering the From Grief to Gratitude Workplace Grief Workshop, you will have the awareness, knowledge, and skills to navigate through the adverse impact grief has on individual employees, coworkers, managers, teams, and the entire organization to ensure a compassionate and grief-informed workplace culture.


Who is Carlton Carpenter?

A native Washingtonian who has lived and worked here all my life. I have worked in the recruiting and staffing industry for more than 15 years and another 15 + years in the death industry. Both career paths led me to serving and counseling individuals. Using active listening skills to determine what type of work would better suit candidates and understanding what business and office culture would best match their skillsets and work style, this recruiting and staffing experience propelled my career path into the death industry.

Working with families who have experienced a loss can be particularly challenging. My success in this industry is attributed to compassionate listening to my families’ concerns and needs, reading body language of the grieving families, and knowing when to talk or when to be silent. The unspoken word can move you forward or stop you in your tracks.

Even as a family service counselor and manager of a team, there is no training on how to handle a grieving family. We are taught to sell, move that bottom line. As a general manager for one of the oldest cemeteries in the Washington, D.C. metropolitan area, I wore many hats, with my office basically being labeled the “complaint center.” Many of the concerns I received would seem trivial to most and in other circumstances; however, I understood that these family members were simply still grieving. The grieving process can be extremely complicated, and one has to understand how sensitive this process can be. It was during this time that I realized that grief could go on for weeks, months and even years after the loss of a loved one.

My Mission

I am here because understanding the complexity of grief in the workplace is a challenge for management and entire office teams. How do you approach your colleague when they have experienced the death of a loved one? What to say or not to say? What company grief-related benefits and support is available? How are fellow coworkers affected by the loss and how do you handle this?

No organization is too small or large to be impacted by grief. Scheduling a Workplace Grief Workshop will help you maintain a productive work environment while addressing the sensitive needs of your employees during this difficult time.